NHPCO 2010 Clinical Conference – “Designing Effective Audit Tools”
With Hospice Fundamentals partner Susan Balfour, Charlene will disuss a review of the design principles that support the development of the best audit tool for the task at hand. At the heart of any effort to improve processes of care or identify operational deviations is the lowly audit tool. Use a poor one, expect poor information. Use an excellent one, expect excellent information. How do you know the difference? Join us to learn more!